Introduction

‍Welcome to Stepscale. By accessing or using our platform, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must discontinue use of our services. These Terms, along with our Privacy Policy and Data Security Policy, form a legally binding agreement between you and Stepscale.

Services

‍By using Stepscale, you agree to:

• Provide accurate and up-to-date information during registration.

• Use the platform solely for lawful business purposes.

• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized access.

• Ensure that your use of the services does not infringe on the intellectual property or privacy rights of any third party.

Prohibited Activities include, but are not limited to:

• Attempting to reverse-engineer or copy any part of the platform.

• Using the platform to distribute malicious software or spam.

• Accessing or using data without proper authorization.

Payment Terms

• ‍Fees: Users are responsible for paying all fees associated with their subscription plans as outlined during the signup process.

• Billing: Fees are billed in advance and are non-refundable unless explicitly stated otherwise.

• Changes: Stepscale reserves the right to revise pricing, with 30 days’ notice provided to affected users.

• Taxes: You are responsible for any applicable taxes related to your subscription.

Failure to pay fees on time may result in suspension or termination of your account.

Intellectual Property

‍The collection, use, and storage of your personal data are governed by our Privacy Policy. By using Stepscale, you consent to the practices outlined in the Privacy Policy, including data handling for operational, analytical, and security purposes.

Data Security and Confidentiality

We employ industry-standard security measures to protect user data, including encryption, secure data centers, and role-based access controls. Users are responsible for maintaining the confidentiality of their account information and any data shared on the platform.

Termination

‍Stepscale reserves the right to suspend or terminate your account if you:

• Violate these Terms of Service.

• Use the platform in a manner that compromises its security or functionality.

Users may also terminate their accounts at any time through the account settings panel. Upon termination, all access to the platform will cease, and users retain ownership of their data, which can be exported prior to termination.

Limitation of Liability

‍To the fullest extent permitted by law, Stepscale is not liable for:

• Indirect, incidental, or consequential damages, including lost profits or business interruptions.

• Damages arising from user errors, system downtime, or third-party integrations.

Our liability for direct damages is limited to the total fees paid by you in the 12 months preceding the claim.

Warranties and Disclaimers

‍Stepscale provides its services “as is” and “as available” without any express or implied warranties, including but not limited to fitness for a particular purpose, merchantability, or non-infringement. While we strive for uninterrupted and error-free service, we do not guarantee that the platform will meet all user requirements or operate without interruptions.

Changes to Terms

‍We reserve the right to amend these Terms at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after changes have been communicated constitutes acceptance of the revised Terms.

Governing Law and Dispute Resolution

‍These Terms are governed by and construed in accordance with the laws of Canada. Any disputes arising from these Terms will be resolved through arbitration in Toronto, Ontario. Users waive the right to participate in class action lawsuits or similar proceedings.

Changes to This Policy

‍We may update these Terms of Service periodically. We will notify you of any significant changes and your continued use of our services constitutes acceptance of the updated policy.

Contact Information

For questions or concerns about these Terms, contact us at:

• Email: info@stepscale.ai

• Address: 100 King St West, Toronto, ON, M5X 1C7, Canada